Frequently Asked Questions

Our Years Together is a private video diary service designed for parents. You upload videos of your child throughout their life — from pregnancy announcements to graduation day — and we keep them safe and organized. When the time is right, you gift this collection to your child as a deeply personal keepsake of their entire childhood, told through your eyes.

Your phone's camera roll is chaotic — thousands of photos and videos with no organization or narrative. Cloud storage is better, but it's still just a digital filing cabinet. Our Years Together is purpose-built for this single, meaningful goal: creating a chronological, curated story of your child's life that you'll one day hand to them. We provide the tools to add context (dates, titles, notes), the security to protect these memories for decades, and the beautiful presentation that makes the final gift truly special.

The best time to start is now — no matter how old your child is. Many parents begin during pregnancy, capturing ultrasounds and the excitement of preparing for a new arrival. But you can start at any age. If your child is already 5, 10, or even 15, you can upload older videos from your archives and continue capturing new moments going forward. Every memory matters, regardless of when you begin.

Yes. Each child gets their own separate video diary with its own timeline. When you upload a video, you choose which diaries it should be added to — so a video of siblings playing together can go into both children's collections, while a video of one child's piano recital goes only into theirs. When the time comes, each child receives their own personalized gift — their story, focused on them.

That's entirely up to you. Some parents plan to gift it on their child's 18th birthday, marking the transition to adulthood. Others wait for milestone moments like college graduation, their wedding day, or when they become parents themselves. There's no right answer — you'll know when the moment feels right. The important thing is that the memories are there, safe and waiting, whenever you're ready.

When you're ready, you can transfer ownership of the collection to your child's own account. They'll have full access to watch every video, read every note you've written, and keep adding to the collection themselves if they choose. We're also exploring physical gift options — like a beautifully packaged keepsake box with access instructions — to make the moment of giving even more memorable.

No — not unless you choose to share. Your collection is completely private until you decide to transfer it. This is part of what makes it such a powerful gift: your child will experience their entire childhood story for the first time, all at once, seeing moments they never knew existed and understanding just how loved they've always been.

We understand this is one of the most important reasons to use a service like ours. You can designate a trusted person (a spouse, family member, or friend) as a legacy contact who can transfer the collection to your child if you're unable to. Your memories — and your love — will reach them no matter what.

Security is our highest priority. All videos are encrypted end-to-end — they're encrypted on your device before upload, and only you hold the keys to decrypt them. We use bank-grade encryption (AES-256) and store your data across multiple secure, geographically distributed data centers with redundant backups. Even our own employees cannot view your videos.

Absolutely not. Your videos are yours and yours alone. We will never use your content for advertising, sell your data, or use your family's private moments to train AI models. Our business model is simple: you pay for the service, and we protect your memories. That's it.

We're building this for the long haul, but we also plan for every scenario. If we ever need to wind down the service, you'll receive extensive advance notice (minimum 12 months) and easy tools to download your entire collection. We're also exploring partnerships with digital preservation organizations to ensure these memories can outlive any single company.

Yes. You can invite trusted people — grandparents, aunts, uncles, your partner, or even teachers and coaches — to contribute videos to your child's collection. You maintain full control over what gets added, and you can review contributions before they become part of the timeline. This way, your child's story includes perspectives from everyone who has played a role in their life.

We support all common video formats (MP4, MOV, AVI, and more) and there's no limit on video length. Whether it's a 10-second clip of a first giggle or a 30-minute recording of a school play, it all belongs in your child's story. We automatically optimize videos for storage while preserving quality.

Absolutely. You can upload videos from any point in your child's life — even digitized footage from old camcorders or VHS tapes. When you upload, you'll set the date the video was taken, and we'll place it in the correct spot on the timeline. Many parents spend their first few weeks uploading years of archived memories before continuing with new captures.

While our primary focus is video — because nothing captures a moment quite like moving images and sound — we're planning to support photos as well. You'll be able to create photo moments that appear on the timeline alongside your videos, giving you flexibility in how you tell your child's story.

Yes. Our mobile app (coming soon for iOS and Android) makes it easy to capture and upload moments on the go. You can record directly in the app or upload from your camera roll. The app also sends gentle reminders to help you remember to capture moments — because life gets busy, and we don't want you to miss the little things.

We offer four tiers: a Free Forever plan with 5 GB of storage and 1 child diary, Essentials at $6/month for growing families, Family at $12/month with 500 GB and unlimited diaries (our most popular), and Legacy at $24/month with 2 TB of storage and premium features. All paid plans are billed annually, and beta testers receive special founding member pricing for life. See our full pricing page for details.

Beta testers get early access to the platform, the ability to start building their child's collection before public launch, direct input into feature development, and lifetime founding member pricing. We're looking for parents who are excited about the vision and willing to share feedback as we refine the experience.

We're planning to invite our first beta testers soon. Sign up with your email on our homepage and you'll be among the first to know when spots open up. Early sign-ups will receive priority access.